Refund & Cancellation Policy
Last updated: 16 October 2026
This policy covers fees paid to Covelis Health Tech LLP (All India CME), 601, Building E, Ruby Park, P.P. Property, Park Street, Wakad, Pune, Maharashtra 411057 ("we", "us"). It should be read with our Terms of Service and Privacy Policy.
1. What a Masterclass is
A Masterclass is a structured programme of 24 live sessions over 12 months. One enrolment covers all sessions of that Masterclass.
2. The rule
| Situation | Outcome |
|---|---|
| You ask for a refund within 7 days of payment, and before you have attended any session of the Masterclass | Full refund |
| You ask for a refund after you have attended a session, however little time has passed | No refund |
| You ask for a refund more than 7 days after payment | No refund |
| We cancel the Masterclass or a session and cannot offer a date that suits you | Full refund, regardless of how much time has passed |
| We move a session to a new date | Full refund on request, up to the new start time |
A change of faculty alone is not a ground for refund. The 7-day window and the "no session attended" condition both have to hold — whichever limit is reached first ends your eligibility.
3. How to ask for a refund
Email admin@allindiacme.com with your registered mobile number, the Masterclass name and your payment reference. We will acknowledge your request within 2 working days and tell you the outcome.
4. How the refund is paid
An approved refund is returned to the original payment method used at checkout (Razorpay), within 7 to 10 working days of approval. We do not issue refunds to a different account, card or UPI ID, and we do not refund in cash.
5. Failed or duplicate payments
If a payment is deducted but checkout shows a failure, or the same registration is charged twice, email admin@allindiacme.com with the payment reference. We reconcile this against our payment records and refund the extra or failed amount. This is not subject to the rule above, since it is our error to correct.
6. Certificates
A refunded registration does not earn a certificate of participation.
7. Contact
Covelis Health Tech LLP (All India CME) · Wakad, Pune 411057, Maharashtra, India · admin@allindiacme.com · Grievance Officer: admin@allindiacme.com